I charge a flat rate for packing, handling and shipping. I will ship by USPS Priority, which usually takes 5-7 days for $10-$20.00 depending on the size, weight and cost of the item. If you specify UPS, which is more expensive and a quicker delivery, I will charge based on weight cost and destination, usually around $20.00-$25.00, but higher fees for larger, heavier packages

Package Pick-up can be arranged by selecting that on your order. When you receive a notice that your package is ready for pick-up, text me (847.542.4129) to arrange a convenient date and time for pick-up.

Though the porcelain work is dishwasher safe, I recommend hand washing since handmade pottery is inherently less durable than industrial or commercial ceramics. Porcelain work with metallic luster or Chinese Rice Paper tranfer decals should be washed by hand only;  dishwasher soap will wear away the color of the metallic lusters or decals. On some pots, I leave some surfaces unglazed. However, the work is fired at 2340 degrees Fahrenheit and at this temperature, the clay is vitrified.

GIFTS: At the time of purchase, please let me know if it is a gift, so I can include a note if you would like.

REFUNDS: Unfortunately due to the limitations of this small business, no refunds are given at this time, only exchanges within five days of receipt.

EXCHANGES: Exchanges are accepted within five days of receipt of purchase. Return shipping costs and safe return are the responsibilities of the customer. Contact me for more information regarding exchanges.