GIFTS: At the time of purchase, please let me know if this is a gift, so I can include a personalized note at your request.

REFUNDS: Unfortunately, due to the limitations of this small business, no refunds are processed, only exchanges within five days of receipt.

EXCHANGES: Exchanges are accepted within five days of receipt of purchase. Return shipping costs and safe return are the responsibility of the customer. Contact me for more information regarding exchanges.

I charge a flat rate for packing, handling and shipping. I will ship by USPS Priority, which usually takes 7-10 days for $10.00-$20.00, depending on the size, weight and cost of the item. If you specify UPS, which is more expensive and a quicker delivery, I will charge based on weight, cost and destination, usually around $25.00-$35.00, but higher fees for larger and heavier packages.

Though the porcelain work is dishwasher safe, I recommend hand washing since handmade pottery is inherently less durable than industrial ceramics. On some objects, I leave surfaces unglazed. However, the work is fired at 2340 degrees Fahrenheit and at this temperature the work is vitrified. 

Porcelain baking dishes are microwave, conventional oven, freezer and dishwasher safe. We suggest following when baking in your porcelain: Do not subject your porcelain to sudden or extreme temperature changes... do not place porcelain on direct heat, in the broiler, or under a microwave browning element.